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Group
Created with Sketch.
Request a Demo
Product
Service Your Customers
Team Inbox
Multi-channel
2-Way Messaging
Language Translation
Personalized Service
Optimize Your Processes
Templates
Automation Engine
Smart Escalation
My Zings
Reports
Grow Your Business
Custom Fields & Profiles
Dynamic Segments
Opt-In Management
Group Messaging
Platform
Integrations
Automations
Messaging
Artificial Intelligence
Analytics
Solutions
Industries
Hospitality
Health & Fitness
Legal
Staffing & Recruiting
Bring Zingle to Your Business
Featured Customers
La Cantera Resort
Weight Watchers
Ross & Pines
North Central Healthcare
Why Zingle
Our Story
Our Culture
Our Customers
Our POV
Resources
Blog
Blogs
Case Studies
eBooks
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Zing-It!
All Resources
Mar 31, 2020
Text-Thru is the New Drive-Thru as Curbside Commerce Takes Off
Mar 25, 2020
Human-I-T Can Make a Difference
Mar 12, 2020
New Consumer Research on the ROI of Guest Experience
Feb 10, 2020
Five Trends Shaping Customer Experience In 2020
Jan 15, 2020
The Psychology of Service Recovery
Jan 14, 2020
Respond Quickly and Personally to Win Over Guests
Jan 13, 2020
Don’t Lose Touch with Guests: Add a Checkup Between Check-in and Checkout
Dec 19, 2019
Hotel Expert Q&A – Are Morch
Dec 12, 2019
All You Had to Do Was Ask!: The Power of Proactive Customer Communication
Dec 10, 2019
Answers to All Your Service Recovery Questions
Dec 6, 2019
Increase Rate, Bookings and Loyalty with Proactive Service Recovery
Oct 21, 2019
Hoteliers Left in Dark with 75% of Guests Not Reporting Problems
Aug 16, 2019
How AI is Supercharging the Summer Travel Experience
Aug 2, 2019
Infographic: Intelligent Messaging vs. Chatbots – Which is better for your hotel?
Jul 23, 2019
What is AI, Really, and Why Does it Matter?
Jul 22, 2019
How to Engage Your Guests and Get Crucial Feedback
Jul 16, 2019
3 Ways to Improve Hotel Operations and Reduce Labor Costs
Jun 18, 2019
Rising Labor Costs and Slowing Growth a Major Concern for Hoteliers
Jun 6, 2019
Hotel Inefficiencies that Hinder the Guest Experience
Jun 5, 2019
3 Keys for More Effective Communication with Gen Z & Millennials
May 21, 2019
Consumer Chatbot Index: Impact on Trust, Brands, and Jobs
May 14, 2019
Zingle Integrates with MINDBODY to Improve Member Engagement for Fitness Centers
May 13, 2019
10 Ways Fitness Centers are Using Text Messaging to Build Strong Customer Relationships
May 9, 2019
3 Keys to Delivering a Better Guest Experience for Millennials
Apr 17, 2019
Tapping into the Largest Traveling Generation: 5 Millennial Travel Characteristics
Apr 11, 2019
New Study: Customer Service in the Age of Artificial Intelligence
Apr 4, 2019
In-Stay Service Recovery: Your Hotel’s Missing Opportunity.
Apr 2, 2019
5 Ways SMS Text Messaging Improves the Customer Service Experience
Mar 25, 2019
How Text Messaging Solves Top Hotel Guest Experience Challenges
Mar 12, 2019
How to Build Strong Customer Relationships in the Digital World with Personalized Communication
Mar 4, 2019
Texas A&M Hotel & Conference Center Improves Staff Efficiency & Reduces Calls with Messaging
Feb 27, 2019
How Fitness Centers Accelerate Membership Growth with Real-time Messaging
Dec 19, 2018
Zingle Bells, Zingle Bells: How Guests are Interacting with Hotels Over the Holidays
Dec 17, 2018
The Need for Speed: Ways to Deliver a Faster Customer Experience
Nov 30, 2018
What Hotels can Learn from Competitor Reviews
Nov 21, 2018
Zingle All the Way: How Texting Makes Holiday Guest Experiences Hassle-Free
Nov 13, 2018
5 Signs Your Business Needs a Text Messaging Software
Nov 7, 2018
Confessions of a Hotel GM: Episode 4 – Improving Brand Reputation
Oct 29, 2018
Confessions of a Hotel GM: Episode 3 – Increasing Revenue per Guest
Oct 17, 2018
Confessions of a Hotel GM: Episode 2 – Improving Staff Efficiency
Oct 3, 2018
Confession of a Hotel GM: Episode 1 – Differentiating the Guest Experience
Sep 13, 2018
How Hotels Can Make International Guests Feel Extra Special
Sep 6, 2018
Why Hotels Should Integrate Text Messaging into The Guest Experience
Aug 28, 2018
3 Takeaways from the 2018 Hospitality Technology Study
Aug 24, 2018
How Hotels Use Text Messaging to Improve TripAdvisor Ratings
Aug 10, 2018
Combining Employee and Customer Feedback to Improve Customer Experience
Jul 20, 2018
CX Weekly Roundup – Top 5 Customer Experience Articles of the Week
Jul 11, 2018
10 Ways to Improve the Hotel Guest App Experience
Jun 27, 2018
What is an Omnichannel Customer Experience & Why is it Important?
Jun 20, 2018
How to Increase Hotel Revenue with Text Messaging
May 31, 2018
5 Ways to Make Hotel Guest Experiences More Interactive
May 23, 2018
10 Customer Experience Statistics and Tips for Improvement – Infographic
May 15, 2018
Top 5 Hotel Guest Complaints and How to Fix Them
May 3, 2018
Hottest Technologies Driving Customer Experiences Today
Apr 18, 2018
Is Text Message Ordering the Future of Retail and Commerce?
Apr 11, 2018
How to Personalize the Customer Service Experience
Apr 4, 2018
5 Things Stopping Business Growth and How to Overcome Them
Mar 28, 2018
Text Messaging: The Future of Customer Communication?
Mar 21, 2018
How to Integrate Text Messaging into Your Social Media Strategy
Mar 15, 2018
What is Customer Effort Score and How Does It Affect Customer Loyalty?
Mar 8, 2018
15 Business Text Messaging Examples for Customer Communication
Feb 21, 2018
How to Exceed Customer Expectations in the Mobile Era
Feb 14, 2018
5 Ways to Improve Customer Service with Automation
Feb 7, 2018
10 Business Text Messaging Etiquette Rules You Need to Follow – Infographic
Jan 31, 2018
How Text Messaging Improves Business Operational Efficiency
Jan 24, 2018
5 Ways Business Text Messaging Builds Customer Loyalty
Jan 16, 2018
Journey Mapping Your Way to Better Customer Communication
Jan 10, 2018
10 Ways Service-Based Businesses Use Text Messaging to Delight Customers
Jan 3, 2018
5 Ways to Improve Your Customer Experience for 2018 and Beyond
Dec 21, 2017
Revolutionize Hotel Guest Experiences with Text Messaging
Dec 18, 2017
Why Law Firms Need Text Messaging to Improve Client Communication
Dec 12, 2017
Introducing Zingle 5.0
Dec 6, 2017
Infographic: Integrating Text Messaging Into the Entire Hotel Guest Experience
Dec 4, 2017
How to Properly Handle Negative Reviews of Your Business
Nov 28, 2017
How Car Dealerships Can Use Text Messaging to Improve the Car Buying Experience
Nov 21, 2017
New Integration: TripAdvisor
Nov 20, 2017
New Integration: Zapier
Nov 16, 2017
How to Gain and Retain Gym Members with Text Messaging
Nov 7, 2017
Hotel Guests Rave About Text Messaging on TripAdvisor
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