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Curbside Messaging

Seamless curbside pickup

Medallia Zingle real-time messaging and automations save time for staff and improve the curbside pickup experience

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Convenience in real-time

Two-way messaging helps your business streamline customer communication and provide a convenient and contactless curbside pickup experience.

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Stay Safe. Stay Open
Stay connected across the buyer journey with in-the-moment alerts and real conversations that keep customers and staff safe and business moving.

Restaurants

Curbside food pickup, no hiccup

Offer flexible curbside options that customers can count on with a smooth process from order to pickup.

curbside commerce texting platform for restaurants

Connected restaurant

Customers can easily text their order, confirm arrival time and alert the restaurant they’ve arrived, giving restaurants more visibility across the pickup process.


Smooth Operations

As employees adjust to changing health and safety protocols, integrations like Olo online ordering and automated messages can save time and improve margins.


Rave reviews

Two-way text communication empowers customers to message you with issues and Medallia Zingle empowers staff with tools for rapid response and service recovery.

Retail

Curbside commerce is open for business

Modern consumers need convenience, safety and speed, and more and more are turning to a simple curbside pickup solution. Medallia Zingle helps retailers get curbside commerce right and keep customer loyalty.

Shop From Home

Today’s buying journey begins online and two-way messaging let’s customers text in questions about store inventory and pickup options, connecting digital to in-store.


Retail in real-time

Retailers can configure automated text messages and replies to schedule pickup times and coordinate direct-to-car delivery for exceptional customer service.


Right Product, Right Customer

Minimize tedious processes for front-line workers facing anxious customers every day with mobile visibility into accurate order info and prebuilt communication workflows.

curbside commerce texting platform for retail

Veterinary

Curbside care for pet parents

Furry family members get dependable care when veterinary clinics and animal hospitals provide safe curbside dropoff and personal communication.

curbside commerce texting platform for veterinarians

Virtual waiting room

Get ahead of appointments with messaging workflows built to automatically send medical forms, collect secure record updates and complete virtual check-in.


Prescription for peace-of-mind

Pet parents can refill medication with a quick text to their clinic or pharmacy and vet’s can automate refill reminders keeping care on track with easy curbside pick up.


Trusted patient care

It’s not easy leaving a loved one at the hospital but Medallia Zingle's arrival message notifies staff so they can be there to provide reassurance at critical moments.