Kampgrounds of America doubles down on messaging to enhance the guest experience

With a renewed focus on real-time communication, KOA was able to thrive against a truly unprecedented backdrop and deliver unrivaled camping experiences that placed convenience, health and safety at the forefront. Download this case study to explore the ways Medallia Zingle has helped KOA employees and franchisees rise to the new challenges presented by the pandemic and pave the way towards continued success in the future, including:

  • How custom integrations led to immediate benefits and streamlined communication across multiple locations
  • How contactless and intelligent messaging helped campers feel safe and at ease during their stays
  • How real-time messaging helped drive additional revenue streams by more than 40%

 

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