Proactive Service Recovery: The Revenue Strategy You Can't Ignore

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Posts Tagged ‘operational efficiency’

How Text Messaging Improves Business Operational Efficiency

You often hear about how text messaging helps to improve customer service as well as the overall customer experience. But texting doesn’t just benefit the customers, it also helps improve the overall operational efficiency of businesses as well as boosting the productivity and satisfaction of employees. According to a survey by Staples, 75% of American…

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