Proactive Service Recovery: The Revenue Strategy You Can't Ignore

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Posts Tagged ‘webinar’

Webinar: Experience Over Everything – Why Messaging is the Future of Guest Engagement

Fast and efficient communication can dramatically elevate your hotel’s guest experience. In this recorded webinar, you will hear stories from Chris Nelbach, Director of Revenue Strategies and Michelle Farrell, Director of Reservations from La Cantera Resort as they take you through their journey of identifying guest experience challenges and how messaging helped improve service efficiency…

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