Zingle Wins Customer Service Software Awards from FinancesOnline

We are proud to announce that Zingle recently was recognized with two major awards from a leading B2B software review site. FinancesOnline granted Zingle Business Text Messaging the 2017 Great User Experience and Rising Star Awards for its intuitive design and high usability to deliver better customer service and experience. The awards were given after a review team subjected our software to a thorough testing to find out the level of customer engagement our software can generate.

The Great User Experience Award for best customer service software is given to a business application with an intuitive UI and the navigation is easy to follow. Likewise, the solution should be easy to set up, allowing for teams to leverage the software’s features right away.

Likewise, the Rising Star Award recognizes innovative business software like Zingle, that continue to show a steady growth in customer base since launching in 2009. Our software allows our customers to deliver a simple proposition: meet customer needs at the moment they need help. Hotels, salons, restaurants and other service businesses find Zingle Business Text Messaging an important tool that enhances their customer service and, ultimately, increase customer satisfaction.

FinancesOnline also included our software in its top list of CRM software solutions. Aside from our software’s SMS usability, it can also be a “source of high-value insights that can aid you in improving your products and service,” the review team concluded.

Read our review on Financesonline.com.

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