Easily design and execute a brand-differentiated service experience
REAL-TIME SERVICE
Delight customers with real-time, personalized engagement
- Boost engagement by having real conversations with customers through the messaging channels they prefer to use.
- Increase customer satisfaction by responding to requests immediately and escalating service issues
- Solicit service recovery opportunities before it’s too late by asking customers in real-time how they’re doing.
SIMPLIFIED WORKFLOWS
Make your team smarter and more efficient with automations and AI
- Increase staff efficiency by managing multiple conversations at once and automating resolution of common requests.
- Streamline operations through automated workflows triggered by artificial intelligence and intent recognition.
- Make smarter investment and staffing decisions by analyzing messaging volume and dozens of performance reports.
AUTOMATIC REVENUE
Drive revenue through targeted promotions and increase conversion through mobile nurture
- Increase revenue with relevant offers to the right customers at the right time.
- Convert leads by responding quickly at the peak moment of interest with automated communications.
- Improve online reputation by capturing more customer reviews at the time of interaction.
More than 2,000 businesses are innovating with Zingle
"Never imagined what messaging was capable of and the relationships that could be built with it."
HEATHER AVILA, CHIEF OPERATIONS OFFICER, WEIGHT WATCHERS
La Cantera implements Zingle, has best ever guest satisfaction scores
Rush Cycle drives more conversions and quickly spins up new franchise.
Law firm Ross & Pines uses text messaging to improve client communication.