More than texting.
Service your customers.
Optimize your processes.
Grow your business.
An intelligent messaging suite to improve and streamline the service experience for your customers (and for YOU).
Watch how Zingle helps hotels expedite their check-in process.
Easily design and execute a brand-differentiated service experience
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Delight customers with real-time, personalized engagement
BOOST ENGAGEMENT BY HAVING REAL CONVERSATIONS WITH CUSTOMERS THROUGH THE MESSAGING CHANNELS THEY PREFER TO USE
INCREASE CUSTOMER SATISFACTION BY RESPONDING TO REQUESTS IMMEDIATELY AND ESCALATING SERVICE ISSUES
SOLICIT SERVICE RECOVERY OPPORTUNITIES BEFORE IT’S TOO LATE BY ASKING CUSTOMERS IN REAL-TIME HOW THEY’RE DOING
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Make your team smarter and more efficient with automations and AI
INCREASE STAFF EFFICIENCY BY MANAGING MULTIPLE CONVERSATIONS AT ONCE AND AUTOMATING RESOLUTION OF COMMON REQUESTS
STREAMLINE OPERATIONS THROUGH AUTOMATED WORKFLOWS TRIGGERED BY ARTIFICIAL INTELLIGENCE AND INTENT RECOGNITION
MAKE SMARTER INVESTMENT AND STAFFING DECISIONS BY ANALYZING MESSAGING VOLUME AND DOZENS OF PERFORMANCE REPORTS
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Drive revenue through targeted promotions and increase conversion through mobile nurture
INCREASE REVENUE WITH RELEVANT OFFERS TO THE RIGHT CUSTOMERS AT THE RIGHT TIME
CONVERT LEADS BY RESPONDING QUICKLY AT THE PEAK MOMENT OF INTEREST WITH AUTOMATED COMMUNICATIONS
IMPROVE ONLINE REPUTATION BY CAPTURING MORE CUSTOMER REVIEWS AT THE TIME OF INTERACTION
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- Hospitality
- Engage Guests During the Defining Moments of their Stay
IMPROVE GUEST SATISFACTION BY SERVING GUESTS FASTER AND WITH A PERSONAL TOUCH
OPTIMIZE TEDIOUS PROCESSES AND EXPEDITE RESPONSE AND ISSUE RESOLUTION TIMES
QUICKLY IDENTIFY AND RECOVER FROM POOR SERVICE EXPERIENCES
INCREASE ANCILLARY AND UPSELL REVENUE WITH RELEVANT OFFERS TARGETED TO SPECIFIC GUEST SEGMENTS
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- Health & Fitness
- Help Your Members Take Full Advantage of Their Membership
CONVERT MORE LEADS INTO PAYING MEMBERS
RECOVER EXPIRED CREDIT CARDS AND MISSED PAYMENTS
FILL MORE CLASSES AND SEMINARS WITH TIMELY PROMOTIONS AND REMINDERS
IDENTIFY AND NURTURE MEMBERS WHO ARE AT RISK OF CANCELLING
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- Legal
- Keep Clients Informed and Cases Moving Forward
SAVE TIME BY REDUCING REPETITIVE PHONE CALLS
AUTOMATE AND SEND REMINDERS FOR COURT DATES
GATHER CLIENT INFORMATION FASTER THROUGH TEXTING
INCREASE STAFF COLLABORATION BY SHARING CLIENT COMMUNICATIONS
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- Staffing
- Fill Roles Faster with Better and More Personalized Communication
ALLOW CANDIDATES TO EXPRESS INTEREST WITH SIMPLE TEXT
ANSWER QUESTIONS FROM CANDIDATES QUICKLY AND EASILY
AUTOMATE COMMUNICATIONS TO ACCELERATE HIRING PROCESS
USE MESSAGING INTERNALLY TO IMPROVE TEAM EFFICIENCY
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- Bring Zingle to Your Business
- Design and execute a brand-differentiated customer service experience through text messaging
F&B: ANSWER QUESTIONS QUICKLY AND PROMOTE SPECIAL OFFERS WITH TEXTING
RETAIL: USE MESSAGING TO DESIGN A PERSONALIZED SHOPPING EXPERIENCE THAT DRIVES SALES
INTEGRATE ZINGLE’S PLATFORM WITH YOUR TECHNOLOGY AND STREAMLINE WORKFLOW
CUSTOMIZE COMMUNICATIONS WITH ZINGLE’S AUTOMATION ENGINE TO MEET YOUR BUSINESS’ NEEDS
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Zingle Hospitality
IMPROVE GUEST SATISFACTION BY SERVING GUESTS FASTER AND WITH A PERSONAL TOUCH
QUICKLY IDENTIFY AND RECOVER FROM POOR SERVICE EXPERIENCES
OPTIMIZE TEDIOUS PROCESSES AND EXPEDITE RESPONSE AND ISSUE RESOLUTION TIMES
INCREASE ANCILLARY AND UPSELL REVENUE WITH RELEVANT OFFERS TARGETED TO SPECIFIC GUEST SEGMENTS
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Zingle Health & Fitness
CONVERT MORE LEADS INTO PAYING MEMBERS
FILL MORE CLASSES AND SEMINARS WITH TIMELY PROMOTIONS AND REMINDERS
RECOVER EXPIRED CREDIT CARDS AND MISSED PAYMENTS
IDENTIFY AND NURTURE MEMBERS WHO ARE AT RISK OF CANCELLING
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Zingle Legal
SAVE TIME BY REDUCING REPETITIVE PHONE CALLS
GATHER CLIENT INFORMATION FASTER THROUGH TEXTING
AUTOMATE AND SEND REMINDERS FOR COURT DATES
INCREASE STAFF COLLABORATION BY SHARING CLIENT COMMUNICATIONS
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Zingle Staffing
ALLOW CANDIDATES TO EXPRESS INTEREST WITH SIMPLE TEXT
AUTOMATE COMMUNICATIONS TO ACCELERATE HIRING PROCESS
ANSWER QUESTIONS FROM CANDIDATES QUICKLY AND EASILY
USE MESSAGING INTERNALLY TO IMPROVE TEAM EFFICIENCY
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Discover Zingle
F&B: ANSWER QUESTIONS QUICKLY AND PROMOTE SPECIAL OFFERS WITH TEXTING
INTEGRATE ZINGLE’S PLATFORM WITH YOUR TECHNOLOGY AND STREAMLINE WORKFLOW
RETAIL: USE MESSAGING TO DESIGN A PERSONALIZED SHOPPING EXPERIENCE THAT DRIVES SALES
CUSTOMIZE COMMUNICATIONS WITH ZINGLE’S AUTOMATION ENGINE TO MEET YOUR BUSINESS’ NEEDS
More than 2,000 businesses are innovating with Zingle
We are getting things done for guests that they weren’t even asking us for before. - Chris Nelbach, Director of Revenue, La Cantera Resort & Spa
I could have never imagined what text messaging was capable of and the relationships that could be built with it. - Heather Avila, Chief Operations Officer, Weight Watchers Las Vegas
See how others are using Zingle to make their customers' experience effortless
La Cantera implements Zingle, has best ever guest satisfaction scores
Located in San Antonio, La Cantera is a premier luxury resort overlooking 550 acres of The Texas Hill Country, offering guests a unique country style experience for a romantic or family style getaway.
The Challenge
Known for their hassle-free and relaxing guest experience, La Cantera wanted to give guests a way to use their mobile devices and text messaging to reach staff for any questions or service requests.
The Solution
After a small test to prove concept at the front desk, La Cantera implemented Zingle across the multiple touch points that comprise their entire guest experience. Zingle now powers guest communication at La Cantera pre-stay, mid-stay, and post-stay.
The Results
Guest Satisfaction Scores
Highest guest satisfaction scores in property history.
Better Engagement
Fewer than 1 out of every 100 guests opt out of La Cantera's guest communication program.
Rush Cycle drives more conversions and quickly spins up new franchise in San Diego.
Whether you are a beginner or an elite athlete, Rush Cycle provides your local community with the most efficient cardio workout while maintaining a premium level of quality, intimacy and convenience.
The Challenge
Rush Cycle San Marcos opened in one of the most competitive consumer markets in the United States - San Diego, California. In order to survive, the team at Rush Cycle San Marcos new they needed to capitalize on every opportunity to turn an expression of interest into a life-long rider.
The Solution
Rush Cycle San Marcos Partnered with Zingle to power their customer and lead nurturing strategy.
The Results
100% communication rates
Every inquiry to Rush Cycle San Marcos is received and processed in less than a minute.
Conversions
Conversations at every stage of the sales funnel have improved dramatically.
Ready to start?
Law firm Ross & Pines uses text messaging to improve client communication.
The attorneys at Ross & Pines are an elite team of advocates dedicated to achieving the best interests of their clients in every case they handle. From clients facing debilitating injuries, complications related to immigration, or criminal charges, the attorneys at Ross & Pines have the ability and experience to deliver the outcomes their clients are looking for.
The Challenge
Effective and efficient client communication is key for law firms. Atlanta-based law firm Ross & Pines was looking for a text messaging solution to create a client friendly and more efficient process of communication. Their main goal was to streamline communication, especially with clients who don’t use email often.
The Solution
Ross & Pines partnered with Zingle to create a text messaging service and started seeing clients leverage texting in a variety of ways including texting for directions to the office, court date reminders, court locations as well as texting in photos of accidents and injuries to streamline the information gathering process.
The Results
Phone Call Reduction
Time savings from phone call reduction
Move Cases Forward Faster
Improved communication and moved cases forward faster