New Research Exposes Hidden Service Risks for Hoteliers

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August 10, 2011


David Wang

Text-based ordering is at the heart of tech company Zingle. When a coffee shop has the program in place, a customer can text in an order. The specifics are printed out for baristas behind the counter, and the customer receives an automatic (and customizable) response message.

The idea is to cut down customers’ wait time so they are more apt to become regulars. Zingle currently is available to patrons at a variety of restaurants and Food service locations across the United States and Western Canada.

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