PRODUCT

Easily Design and Execute a Brand-Differentiated Customer Service Experience

Engage with your customers on the messaging channels they prefer and automate personalized communications to respond and deliver what your customers need.
LA CANTERA RESORT, SAN ANTONIO

“In the first two months we used Zingle, we had the highest guest satisfaction scores we’ve ever had.”

REAL-TIME SERVICE

Delight customers with real-time,
personalized engagement

SIMPLIFIED WORKFLOWS

Make your team smarter and more efficient with automations and AI

AUTOMATIC REVENUE

Drive revenue through targeted promotions and increase conversion through mobile nurture

We're built on 10 years of innovation

More than 100 million messages across dozens of industries have informed our multi-tenant cloud platform development over the last decade. We continue to invest in product security and platform reliability, including regular system penetration testing, security based static code analysis and mandatory background checks for all employees with access to personally identifiable information. With true software-as-a-service, customers are always using the latest version of the software and our engineers are continually working to improve it, meaning updates and upgrades are frequent and free.
Messaging
In 2009, Zingle launched our first one-way SMS text order service. We’ve since added web, WhatsApp, Facebook Messenger, WeChat messaging and more.
Automations
Automated communication workflows (or Zings, as we call them) power most of the 6 million messages that Zingle manages each month.
Analytics
Turn data into actionable insights. Our world-class analytics give you a 360-degree perspective into your business.
Artificial Intelligence
Zingle acquired a hospitality focused artificial intelligence company in 2018 and is using AI to understand message intent and automate responses and actions.
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