Building a personal and emotional relationship with your customers can be challenging in today’s digital world, where less and less time is spent face-to-face with each other.
But what if you could foster a personal relationship with every customer in a real-time, scalable way?
In this on-demand webinar recording, title “How Weight Watchers Creates 1:1 Conversations that Build Stronger Relationships in the Digital World”, special guest Heather Avila, Chief Operating Officer of Weight Watchers, Las Vegas (WW Inc.) shares her story around past challenges when it comes to member acquisition and retentionand how text messaging has become a core element of engagement and relationship builder for her business.
In this recorded webinar, you will learn:
- How fostering a personal relationship drives customer success and brand loyalty
- Why messaging is now the preferred communication channel of today’s consumers
- How to create 1:1 conversations with customers that drive growth and bottom-line results
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