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January 21, 2014

Zingle Makes Hotel Service-on-Demand a Reality for All With its New Text Message Concierge

David Wang

“Loews and Four Seasons properties use Zingle for more personalized service and improved guest reviews.”

SAN DIEGO–(BUSINESS WIRE)–Impatience is a virtue, and more free time is the ultimate luxury. Zingle is a new type of personal texting service that gives hotel guests service-on-demand, a VIP experience through a simple text message. In our hyper-connected world, impatience has become the enemy of loyalty, with only 8% of hotel guests remaining loyal to a brand. Zingle is solving this problem, for hotels including Loews Vanderbilt, Loews Portofino Bay Hotels and Four

Seasons Philadelphia, letting them speed up and personalize service, score higher guest reviews and have more repeat stays.

“Our guests love Zingle and want to use it for every aspect of their stay, whether that’s a valet request, spa reservations or to replace a forgotten toothbrush,” said Tony Phillips, General Manager, Loews Vanderbilt, Nashville. “It’s easy to believe complex technology can achieve more but it’s the simplicity of texting, something we all love and rely on, that makes Zingle a truly VIP experience that guests keep coming back for.”

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